Make a backup of the following folder and files: MacOS: /usr/local/kerio/mailserver/store/įrom the store folder, navigate to the user's folder: Step 03: Launch again the Outlook app and see if the issue is resolved. Search: Outlook Crashes When Opening Email. Step 02: Tap on the Outlook app and swipe up to close or end it.
#Outlook crashes when opening mac how to
How to end or kill the Outlook app: Step 01: Double-tap the Home button. Then, launch the Outlook app again on your device to see if it is fixed. Windows: C:\Program Files\Kerio\MailServer\store\ If your Outlook app keeps crashing, you can end or kill the app. The default paths are (could be different if you changed it during install): The below process can be applied to reset other Email clients profiles such as Outlook for Mac, Webmail, or Kerio Connect Client. To resolve KOFF issues, first of all, try Manually Clearing KOFF Cache on Client PC. It's recommended to reset the user's profile from the server and recreate the user's account. While creating the profile, tap on the Add option to troubleshoot the Outlook crashes when opening emails with attachment issue. How Can You Fix Outlook Crashes When Opening Attachments 1- Check your Antivirus. As a result, KOFF may have email synchronization issues, such as missing emails, folders, and public contacts and calendars.ĭue to the above issues, KoffRtfWrapper.exe and KoffBackend.exe processes may consume high amount of System Resources causing Outlook crash, generating KERNELBASE.dll warnings and RPC connection failures. Then, click on Mail > Show profile > choose the profile to be removed > Remove.
Kerio Outlook Connector may cause Outlook freezes, becoming unusable or not launching at all.
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